10 (possibly new) questions for Learning and Development teams to use in 'Learning Technology' vendor discussions


It's a sellers market. So, I've put together a list of 10 (possibly new) questions for L&D teams to use in your 'Learning Technology' vendor discussions:

1. What is the big change your business is trying to make / facilitate / accelerate in the world of work?

2. What is your 'worldview' of the role of learning in business settings today?

3. Who exactly is your proposition for and, not for?: (i.e. which work contexts and cultures does your 'solution' best support and why?).

4. Describe how your organisation interprets the terms 'training', 'learning', 'learner', 'learning culture' and 'digital transformation'.

5. What is currently the biggest challenge for leaders of teams in organisations from your perspective?

6. How do we balance support for both productive and generative learning in your opinion?

7. According to the Havard Business Review "Leaders Guide to Corporate Culture" report published in February 2018, only 7% of CEOs currently prioritise a culture of continuous learning as an enabler to successfully achieving their business strategy. What are your thoughts on this fundamental challenge for 'L&D'?

8. What do you believe are now the key measures of success for 'L&D' teams?

9. What individual and team behaviours does your 'solution' help to enable / facilitate / accelerate?

10. Tell me about the businesses where you have seen this change as a result of your leadership and partnerships?

(NB. If the vendor wants to answer these questions by highlighting 'features and benefits' of their particular 'solution' / 'technology' / 'platform' / 'digital tool' - then politely repose the question again).
Paul helps organisations create the conditions for continuous learning and better work
I work as a thinking partner and advisor with mid sized, value oriented companies going through significant change. I help you to build new capability and mindsets through shifting your approach to organisational development.

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