"Control, stability and operational efficiency are no longer assets, but liabilities"


"Control, stability, and operational efficiency are no longer assets, but liabilities. It makes organizations slow and unresponsive. It commoditizes margins faster than companies can realize profitability.
Let that sink in. It will require a massive mental shift."

Rachel Happe

However "control, stability and operational efficiency" continue to be the over-riding focus (and purpose?) for 'L&D'.

Consider:

Competence
Compliance
Set repertoires and processes
Fixed skills and topics
'Content'
'Learning' as "acquiring knowledge"
"Identifying problems" and then "creating solutions"
Measurement
Reporting and celebrating on "visits and attendees"

These approaches and tactics continue to make 'L&D' itself "slow and unresponsive" too...


Paul works with L&D teams who are ready to make the mental shift from managing to leading.


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