New capabilities are now differentiating and valuable for businesses today

"The key to job enrichment is nurture of a client relationship rather than a functional or hierarchichal relationship."

Krederick Herzberg

New differentiating capabilities for resilient, sustainable businesses today:

Developing and nurturing leadership and employee mindsets that can adapt and thrive in uncertainty

Creating social structures that enable and reward continual learning

Identifying and investing in new ways to approach customer opportunities and challenges

Balancing focus on existing processes with space and time to look further ahead

Creating psychological safety

Creating the expectations and conditions that enable people to learn and reflect from their daily work together.

New valuable capabilities for resilient, sustainable businesses today:

Openness to ambiguity and uncertainty

Adaptability

Better connections

More diverse teams and networks

Trust in decision makers who are closest to the 'real' customer

Enrolment of engaged, purposeful workers and teams who want to solve new challenges and not simply comply. 

These new capabilities are interesting to contrast with the ingrained, industrial priorities for corporate learning:

Educating individuals

Centralisation

Standardisation

Fixed skills for fixed roles.


Dynamic organisational learning strategy for mid sized companies

www.jocelynconsultingltd.co.uk



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