Performance of individuals reflects the system within which they are working

"It is not an intelligent strategy to train people to overcome system deficiencies. Instead, we should design the system properly to make sure that performers can leverage all their capabilities."

Klaus Wittkuhn

Performance of individuals only ever reflects the system within which they are working.

Seven system interventions that can positively impact performance - in descending order of effectiveness:

1. We are open - and excited - to reinvent our approach towards something fundamentally different and better.

2. We recognise fundamental change is only enabled from a change in management mindset - out of which the system arises.

3. We acknowledge that the system is determined by our goals. Being deliberate in our goals - and trade offs - enables the most appropriate system to emerge.

4. We are open to enabling and accelerating the agency and autonomy of individuals to continually evolve and optimise the system.

5. We recognise our incentives, consequences and constraints need to coherently reflect and align with our agreed goals.

6. We are open to enabling and accelerating wider access to new information, context and ideas for all our people.

7. We recognise the positive effects of enabling and accelerating open, safe, feedback loops within and across teams.


Dynamic organisational development strategy for mid-sized companies

www.jocelynconsultingltd.co.uk  


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