Ingrained norms

"The cause of poor performance is rarely the lack of skills. Knowledge / skill has very little leverage."

Geary Rummler

Common organisational norms that limit performance but are invisible to leaders:

1. Worshipping individual performance (AKA putting systemic problems that can only be solved by leaders on to individual workers)

2. "Performance" (really) equates to 'level of compliance'

3. Organising for 'cultural fit'

4. Absence of inquiry

5. 'High potentials' ethos

6. 'Working' and 'Learning' viewed as separate entities

7. Processes organised to separate the 'thinkers' from the 'doers'.