Industrial leadership words L&D could choose to help redefine

"Stop looking for who's to blame, instead starting asking 'What is the System?'"

Donella Meadows

“Productivity” - "Learning better and faster"


“Efficiency” - "Ease with which people can connect with those who can help and be helped


“Problem solving” - "Sense making"


“ROI” - "Increase in the level of enrolment as a result of our work together"


“Digital Transformation” - "Moving responsibility into the hands of those closest to customers”


“Centralised / Standardised” - "Trusting people to lead collaboratively"


“Business Requirements” - "Striving for new insight and reflections"


“Success measurement” - "Quality of interactions and their positive impact on customers"


“Solutions” - "Enabling all parts to work together creatively" 


“Delivery” - "Self starting, ownership"


“Being granted the authority to...” - "Choosing to take responsibility". 




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