The language of 'Learning'
"Nothing you do will improve a relationship with an accountability averse person." Nathalie Martinek PhD The inability to shift focus from 'Learning' to enabling performance is the basis of corporate L&D's failings. There remains a comfortable convenience in holding firm on the vague notion of 'Learning' (reduced accountability, top down budgeting, familiarity, community, people pleasing). Adopting a posture and intent of enabling performance improvement fundamentally changes this perspective. Then the work of 'L&D' becomes accountable, collaborative, participative, and output focused: Collaborating with leaders and team members to define the performance standards required - using their language and goals Collaborating with leaders and team members to understand barriers that prevent this level of performance Distilling and validating the tasks and processes that can contribute to achieving the performance standards Observing and connectin