New capabilities are now differentiating and valuable for businesses today
"The key to job enrichment is nurture of a client relationship rather than a functional or hierarchichal relationship."
Krederick Herzberg
New differentiating capabilities for resilient, sustainable businesses today:
Developing and nurturing leadership and employee mindsets that can adapt and thrive in uncertainty
Creating social structures that enable and reward continual learning
Identifying and investing in new ways to approach customer opportunities and challenges
Balancing focus on existing processes with space and time to look further ahead
Creating psychological safety
Creating the expectations and conditions that enable people to learn and reflect from their daily work together.
New valuable capabilities for resilient, sustainable businesses today:
Openness to ambiguity and uncertainty
Adaptability
Better connections
More diverse teams and networks
Trust in decision makers who are closest to the 'real' customer
Enrolment of engaged, purposeful workers and teams who want to solve new challenges and not simply comply.
These new capabilities are interesting to contrast with the ingrained, industrial priorities for corporate learning:
Educating individuals
Centralisation
Standardisation
Fixed skills for fixed roles.
Dynamic organisational learning strategy for mid sized companies
www.jocelynconsultingltd.co.uk
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