AI and the (inevitable) missed opportunity for corporate learning

"L&D will need to change its business model and operating models if it's to exploit AI. And change its mindset too - from 'learning' (input) to 'performance' (output).

That will be a stretch as most are tied into content development factories and I fear they'll just use Gen AI to produce more content faster and miss the real opportunity."

Charles Jennings

AI is the latest lucrative, pied piper saviour helping to distract corporate L&D from its strategy vacuum.

L&D's pathological (and comfortable) obsession with 'content creation' will inevitably steer any relationship with AI tools in the same way it has with every other new technology.

The real opportunity for AI tools is to help devolve responsibility for solving real business problems FURTHER AWAY from centralised curriculum and courses.

(And there won't be many in L&D promoting that leap).


I work as a thinking partner and advisor with mid sized, value oriented companies going through significant change. I help you to build new capability and mindsets through shifting your approach to organisational development.

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